Telehealth/Video Counseling Visits
Telehealth is making the delivery of quality health care more convenient and accessible. You can start a telehealth visit using your computer, smartphone, or tablet to connect with my practice’s private HIPAA compliant portal.
I am using TherapyNotes, a private, HIPAA-compliant platform.
- Please contact the therapist, Maria Remensperger, by phone or text to schedule your appointment (sorry no on-line booking).
- After we agreed on a time, all I need to set you up on my platform is an e-mail address and your date of birth. Please do not send your date of birth per text, give it to me over the phone.
- Next, the system will send you an email with an invitation for you to establish an account with the Client Portal
- Accept the invitation and establish an ID and password that you are going to use every time to log into a session. Make sure you have your microphone and camera on when you are in the virtual waiting room.
I can only schedule your appointment after you have accepted the invitation.
In your account, please click on your Documents section and pull up the required paperwork. Read it carefully and complete all your information and sign all (electronically). Please keep in mind that I will not see you before you have signed all the by HIPAA law required paperwork.
Before you start your session:
- Be sure that you're using an up-to-date web browser, such as the latest version of Google Chrome, Microsoft Edge, Apple Safari, or Mozilla Firefox.
- Make sure that you're connected to a strong, secure Wi-Fi signal. If you're joining a telehealth session on your phone, connect to Wi-Fi instead of using cellular data, if possible.
For the best quality audio and video, your download and upload rates should be 1.5 Mbps or higher. You can check at Fast.com
In case you end the session by mistake, you may rejoin the session. To rejoin a session, click the rejoin the session link in the banner that appears on your home page.